Medical Spa Receptionist
Full Time • Springboro
Benefits:
- 401(k)
- Employee discounts
- Training & development
- Wellness resources
We are seeking a detail-oriented and organized Med Spa Receptionist to support our team in various administrative tasks. The ideal candidate will possess strong computer literacy and phone etiquette experience, along with excellent communication skills. This role is essential for ensuring smooth office operations and providing exceptional customer support.
Duties
Prime IV is a premier IV therapy medical spa dedicated to providing top-tier IV and wellness treatments. Our team is committed to delivering exceptional client experiences in a luxurious and professional setting. We are looking for a friendly, organized, and detail-oriented Med Spa Receptionist to be the first point of contact for our clients.
Job Responsibilities:
- Greet clients warmly and create a welcoming, professional atmosphere.
- Answer phone calls, respond to emails, and manage appointment scheduling.
- Provide information about our services, products, memberships and options
- Confirm and follow up on appointments, reschedule as needed, and minimize no-shows.
- Handle client check-ins and check-outs, including processing payments and invoices.
- Maintain an organized and clean reception and spa environment
- Assist with administrative tasks such as client intake forms, records.
- Ensure compliance with HIPAA and client confidentiality standards.
- Collaborate with the spa team to ensure smooth daily operations.
- Address client inquiries and concerns professionally, escalating issues when necessary.
Requirements:
- Previous experience as a receptionist, preferably in a medical spa, beauty, or healthcare setting.
- Strong communication and customer service skills.
- Proficiency in scheduling software (e.g., Aesthetic Record, Vagaro, Mindbody, or similar).
- Ability to multitask in a fast-paced environment.
- Knowledge of med spa treatments (IV therapy and vitamin injections) is a plus.
- Professional demeanor, well-groomed appearance, and positive attitude.
- Ability to work evenings, weekends, or flexible hours as needed.
Benefits:
- Competitive pay and potential commission on product sales.
- Employee discounts on spa treatments.
- Supportive and friendly work environment.
· 401K
If you’re passionate about beauty, wellness, and customer service, we’d love to hear from you! Apply today by sending your resume to springboro@primeivhydration.com
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Work Location: In person
Compensation: $15.00 - $20.00 per hour
The owner of the Colorado Springs’ “Any Lab Test Now” has always worked very hard to listen to her clients. For years, one of her services has been to administer B-12 energy shots, but countless times, these folks requested more. After years of research, and partnership with her Medical Director, they have created IV Hydration therapies that do just that. Provide much more. With 10 highly specialized infusions that provide 100% vitamin absorption to help heal from the inside out, Prime IV Hydration & Wellness was born.
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